(011) 828-7002 [email protected]

Privacy Policy

Effective Date: 08 June 2026

1. Introduction

Welcome to Remme-Los.

We respect your privacy and are committed to protecting any personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.


2. Information We Collect

Depending on how you use our website, we may collect the following information:

Depending on how you use our website, we may collect the following information:

Information you provide

When you complete a contact form, make a donation, or otherwise communicate with us, we may collect:

  • Name
  • Email address
  • Phone number (if provided)
  • Donation details
  • Any information you choose to include in your message

Information collected automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of your visit
  • Referring website
  • General website usage information through Google Analytics

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted through our contact forms.
  • Process and acknowledge donations made through our website.
  • Improve our website and user experience.
  • Monitor website performance and visitor statistics using Google Analytics.
  • Comply with applicable legal obligations.
  • Communicate with you where necessary regarding your enquiry or donation.

We do not sell or rent your personal information to third parties.


4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences.
  • Analyse website traffic through Google Analytics.
  • Support the functionality of our website, including the donation process.
  • Improve website performance and security.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.


5. Donations

We accept online donations through our WooCommerce donation system.

When you make a donation, we may collect information necessary to:

  • Process your donation.
  • Keep a record of your donation.
  • Contact you if required regarding your donation.
  • Comply with financial and legal obligations.

Payment information is processed securely through our payment service provider. We do not store your full payment card details on our website.


6. Third-Party Services

We use trusted third-party services to operate and improve our website. These may include:

  • Google Analytics for website traffic analysis.
  • WooCommerce to manage online donations.
  • Payment gateway providers for secure donation processing.
  • Website hosting providers.
  • Email service providers where applicable.

These third parties may process certain personal information in accordance with their own privacy policies.


POPIA Compliance

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

We collect and process personal information only for legitimate purposes, including responding to enquiries, processing donations, and improving our services. We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

You may request access to, correction of, or deletion of your personal information by contacting us using the details provided below, subject to applicable legal requirements.


7. Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us.


8. Links to Other Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of those websites.


 

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page.


10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Remme-Los

Email: [email protected]

Phone: 011 828 7002

Address: 23 Boxwood Rd, Primrose, Germiston, Gauteng, 1401